Internet Hearing Aid Delivery Business Model (As compared to the more traditional “Medical Practice” Hearing Aid Delivery Business Model).
The Online/Internet business model of dispensing hearing aids is shaking up the hearing aid world. There are good things and there can be bad things about buying your hearing aids via an internet hearing aid provider.
Basically the online or internet hearing aid delivery business model can be divided into three groups.
The first type advertises online and offers hearing aids from major hearing aid manufacturers. They require their clientele to first see a participating provider in your general area (if there are any) for a hearing evaluation and recommendation. Then the client buys the hearing aids from the online seller via the website. The hearing aids are then shipped directly to the participating local hearing professional. This provider then fits the aids as well as provides follow-up care. Individual dispensers can choose to sign up and dispense for these programs. The dispenser is then paid a small fitting fee from the internet sales company for their services. Follow-up services may or may not be included under this type of contract or may be provided only for a specified length of time.
The second type of retailers that sell low cost private labeled hearing aids online. These retailers generally program the hearing aids at their factory based on a submitted hearing test or other information provided by the client. The internet hearing aid seller ships the hearing aids directly to the customer. This is a very common model and used by a number of online companies. The’re are a variety of ways with how patients provide these retailers with their hearing test results. Some online companies use a list of questions about the individual’s hearing to determine hearing aid candidacy and product recommendations. Other companies allow the customer to select the hearing aid and then the customer can fax or eMail their hearing test results to the company. This type of hearing aid sales/purchase can be the most cost effective for the consumer, but can lack needed followup care and support.
The third type of the internet hearing aid delivery business model provides hearing aids and the necessary hearing aid fitting software; both shipped directly to the customer. The customer has the freedom and the responsibility of programming/adjusting their own hearing aid sound settings. For the interested and capable consumer, this can be a great opportunity to take ownership of their hearing, unfortunately for some, programming their own hearing aids is beyond their capability.
HearSource.com varies from and combines the best of all of these groups.
HearSource.com takes the best from all three types of internet hearing aid providers and sells both national name brand hearing aids directly to the consumer as well as lower cost private label hearing aids. Both groups of hearing products are supported with pre-programming at their lab with follow up verification and remote live sound adjusting support. Some of their hearing aids, depending on the manufacturer, will come with programming software, so you can “do-it-yourself”, and other brands won’t allow their fitting software to be distributed and HearSource then remotely programs those hearing aids using your internet connected computer or smartphone. The HearSource business model is a blending of and the best of both major hearing aid distribution worlds, quality hearing aids, distributed by competent hearing professionals, with extremely effective follow-up and support. Everything you need for a competent and successful online hearing aid purchasing experience.
For more information contact HearSource.com or by calling 1-800-416-2434.
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