Widex COM-DEX Accessory for Wireless Hearing Aids
CONNECT CONTROL COMMUNICATE
The Widex COM-DEX is a stylish, hands-free communication device that streams high-quality sound to Widex hearing aids from ANY connected Bluetooth device. This hands-free solution hangs around your neck and connects your hearing aids wirelessly to the digital world. Additionally, using the Widex COM-DEX app (available for iOS and Android), you can easily control your hearing aids via COM-DEX from your smartphone.
BENEFITS OF COM-DEX
- Stream high-quality sound from ANY Bluetooth device to your Widex hearing aids
- Hear conversations clearly, either in noisy environments or from a distance
- Control your hearing aids or microphone discreetly using the free app
- Up to 8 hours of streaming time
EFFORTLESS COMMUNICATION AND DISCREET CONTROL OF HEARING AIDS
COM-DEX gives Widex hearing aid users access to a world of opportunities. It doesn’t just stream calls, but music and more, effortlessly and instantly.
COMMUNICATION WHEREVER YOU ARE
You can connect the COM-DEX to up to two different phones.
Work phone and/or a personal phone, you can take calls through COM-DEX on either. Or use one for phone conversations, and the other for music. It’s up to you.
COM-DEX APP PROVIDES CONVENIENCE
Some of the things you can do with the COM-DEX app: • Adjust volume, change programs, or alter sound levels of hearing aids directly• Choose the focus direction of your hearing aids
• Stream high-quality music or another sound for hours
• See the COM-DEX battery status.
Control your hearing aids via Apple Watch™ on your wrist.
For anyone that would like to connect hearing aids to their PC via the Com-Dex, I have attached a guide for you below:
Steps to Pair the COM-DEX to a Windows 10 computer:
- Close the loop on the COM-DEX
- The COM-DEX will begin to flash blue and red indicating it is in pairing mode
- On the computer press the Windows key + i to open the settings app
- Navigate to Devices and go to Bluetooth
- Wait for the COM-DEX to appear as a headset device
- Select the COM-DEX from the list of available Bluetooth devices
- Click Pair
The COM-DEX is available in three colors for more personal feeling: Champagne White, Anthracite Grey and Emerald Green.
|Dimensions||4.25 × 4.25 × 1.75 in|
Terms and Conditions of Purchase, Warranty, 45-Day Return/Refund Policy on all Products Sold By HearSource
By purchasing products or services from HearSource, you do hereby agree to the following new product warranty, hearing aid repair warranty, return policy, and all other terms and conditions.
New Product Warranty
All new merchandise or products purchased from HearSource are warranted against material or manufacturing defect by the original manufacturer for a minimum period of one year (certain hearing aid models may have warranties from the manufacturer for two or three years) from the date of shipping from our facility to your address. At our sole discretion we may repair, exchange, replace or upgrade any defective product that you have purchased from us. Additional/extended warranties are available for purchase at additional cost. Please contact HearSource for additional information concerning extended warranties. This warranty is non-transferable and applies only to the original purchaser. To obtain warranty service on any HearSource product, please include a check for processing, shipping & handling of $19.95.
Hearing Aid Repair Warranty
All hearing aids repaired by HearSource are warranted for six months from the date of shipment to you unless you have specifically requested and paid the additional $50 fee for a one year warranty. To obtain warranty service on any HearSource repair, please enclose a check for processing, shipping & handling for $19.95
Return Policy, 45-Day Money Back Policy
HearSource offers only the best brand names and the highest quality goods. We provide a 45-day return for refund policy. If for any reason, you are not satisfied with your purchase, simply contact HearSource at 1-800-416-2434 and request a RMA authorization (Return Merchandise Authorization) number.
Return the item(s) in the original, undamaged condition (including all original materials, packaging and accessories) within 45-days of our shipping date to you of any product for refund. Returned merchandise must be received by us at our HearSource location within 45-days of our shipping date to you. If you have any questions or concerns regarding your order or our return policy, please contact us directly at 1-800-416-2434.
Call 1-800-416-2434, Monday through Friday, 9:00 a.m. to 4:30 p.m., Eastern Time Zone, USA, to obtain your required RMA authorization number. Your shipping and handling charges for products you ship or return to us are non-refundable. You may want to insure your return; as we cannot be held responsible for products damaged, lost or misdirected via shipping.
After we receive the product for return, your refund will be made to you in the manor in which you paid. For example; if you paid using a credit card, your refund will be applied to that specific credit card. If you paid by cash or check, your refund will be in the form of a check.
With your RMA clearly identified in the shipping address back to us, please ship return merchandise to:
108 E. Pat Rady Way, P.O. Box 364
Bainbridge, IN 46105
You may also return any item for exchange or replacement within 45-days of the shipment date due to material defect or damage during shipment. After 45-days, defective or damaged products will be repaired or replaced under the specific manufacturer’s warranty policy.