HearSource offers only the best brand names and the highest quality goods. We provide a 45-day return for refund policy. If for any reason, you are not satisfied with your purchase, simply contact HearSource at 1-800-416-2434 and request a RMA authorization (Return Merchandise Authorization) number.
Return the item(s) in the original, undamaged condition (including all original materials, packaging and accessories) within 45-days of our shipping date to you of any product for refund. Returned merchandise must be received by us at our HearSource location within 45-days of our shipping date to you. If you have any questions or concerns regarding your order or our return policy, please contact us directly at 1-800-416-2434.
Call 1-800-416-2434, Monday through Friday, 9:00 a.m. to 4:30 p.m., Eastern Time Zone, USA, to obtain your required RMA authorization number. Your shipping and handling charges for products you ship or return to us are non-refundable. You may want to insure your return; as we cannot be held responsible for products damaged, lost or misdirected via shipping.
Johnathon H. From Rock Springs, WY. –
My wife has been asking me to turn the volume down on the TV for some time now. I’ve needed to have the volume up a bit so that I can hear the dialog then a commercial starts and blasts us out of the house!! I got a pair of hearing aids from HearSource and I saw this unit and thought it was pretty cool so I bought it hoping for the best. The price from this seller is way below others and just about the same if buying from the auction site. So I hooked this thing up to my TV, a no brainer, paired my hearing aids to it, no issues, and tested it on various programs. At first, I could hear the sound echo thru my hearing aids and also picking up the sound directly from the TV speakers. After turning down the volume on the TV, the echo disappeared. I’m making these adjustments using my iPhone. I can hear dialog clearly now and my wife can set the volume of the TV to her liking as the two are independent of each other. I went into the kitchen out of sight of the TV and could still pick up the sound. Well worth the money, highly recommended.
Daniel K. From Norfolk, NY. –
The sound is so much better from the TV to my Widex Evoke hearing aids. I can listen to the TV at whatever volume I desire and the wife can adjust the TV volume to her liking. Makes us both happy. Great product.
Chris. M. From Bethesda, VA. –
An excellent high-quality product. I control the TV sound using my smartphone. The sound is beamed via Bluetooth directly to my Widex hearing aids. My wife and I are able to watch TV together for the first time in a very long time.
Kris W. –
Widex TV Play Review. Easy enough to set up and smaller than I had expected.
First impressions, it’s nice to have stereo sound in both my hearing aids again from more than just the phone. The transmitter seems strong enough to cover this old victorian terrace without dropping out. A bit of a hefty price tag at $379, but then again I don’t need to wear anything as I opted for Widex Evoke RIC’s this time around.
It looks like the EQ and balance levels are saved across reboots of phone, transmitter, or aids.
Not entirely sure how long I spent using the TV PLAY streaming today, but easily 8 hours, if not more. We will have to see how the week goes.
I can’t seem to change to listening to TV PLAY without using the app; not a huge problem but a little annoying.
All in all, it does what it is intended to do.
Jame K. –
The TV Play connects great to my Widex Evoke hearing aids. After the initial connection, I get a TV program through the Widex Evoke App that lets me select and stream the audio from my television. Through the app, I get to control the volume played through my hearing aids and my wife can control the volume of the TV that’s comfortable for her. Very nice product!