To ensure that your appointment utilizing the Widex Remote Care app is a seamless experience, here are a few tips for making your remote appointment a success.
• Make sure your -1. smartphone and -2. Widex Remote Link are fully charged and that your -3. hearing aids have fresh batteries. Have all three components with you at the time of your appointment.
• Find a quiet spot to have the conversation.
• Make sure your smartphone or computer is connected to a reliable internet connection.
• We will call you at the scheduled time.
• Keep your smartphone or computer camera pointed at your face (hold your smartphone as still as possible, so that we can see you).
• Stay focused during the appointment; do not take other calls or try to multitask.
• Keep your Widex REMOTE LINK on your neck and unblocked throughout the appointment.reliable