To ensure that your appointment utilizing the ReSound Remote Assist app is a seamless experience, here are a few tips for making your remote appointment a success.
• Make sure your smartphone and hearing aids have fresh batteries. Have both components with you at the time of your appointment.
• Find a quiet spot to have the conversation.
• Make sure your phone is connected to a strong internet connection.
• We will call you at the scheduled time.
• Keep your smartphone or computer camera pointed at your face (hold your smartphone as still as possible so that we can see you).
• Stay focused during the appointment; do not take other calls or try to multitask.