Buying A Hearing Aid Online
Online hearing aid sales is not new, the online direct to consumer hearing aid sales businesses model has been around for decades. In fact, some of us do an excellent job of it, in the main because we have developed a specific infrastructure to ensure the wearer’s success. Our infrastructure involves remote fitting, remote fine tuning, follow-up repair and support services.
What is happening right now in the hearing aid industry is the online sale of Over-The-Counter (OTC) hearing aids from brands that are not really designed to be sold or companies that can’t provide the needed after care support.
Low hearing aid prices drives most online hearing aid buying decisions and I understand that. Who doesn’t like to save a money? But there’re are things you need to consider when you are making an online hearing aid purchasing decision.
Things you need to consider when buying hearing aids online.
The Traditional Way of Buying A Hearing Aid
So what is the usual process of buying a hearing aid? First, you have to find a local hearing aid dealer, and unfortunately, you usually just choose the one dealer who is closest to your residence or the one that has sent you most advertising junk mail, not really knowing much about their success rate or reputation. Then you make an appointment to go to their office for a hearing test and sales pitch. Based on the hearing test results, a recommendation is made as to the specific make and model of hearing aid. Usually, people go away and think about it and then come back and order. The process for the hearing aid professional is then to get the order in to the manufacturer and within a couple of weeks, receive it and call you to make an appointment for you to come in and be fit with your hearing aid purchase.
The Hearing Aid Fitting Appointment
Fitting a hearing aid is not just about putting them in your ears and turning them on. Initially, there is a fitting procedure, verifying your thresholds with in-situ audiometry (beeps and tones through the hearing aids) then setting the hearing aids to a lower acclimatization level. The rest of the delivery session is about showing you the hearing aids, the functions, how to change batteries and how to put them in.
First Follow Up Appointment
After approximately 3 or 4 days of hearing aid wear, you should get in for a follow up appointment where you are assessed on how you are doing, many times the acclimatization level is increased.
Second Follow Up Appointment
About two weeks later, again you should get into the office and things should be assessed again on your progress with your hearing aids and if further sound adjustments are necessary.
Future In-Office Appointments
All other in-office appointments are usually scheduled “as-needed”.
What You Need To Know When Buying Online
So here it is, this is what you need to consider when buying hearing aids online, the first and most important thing is that hearing aids are not like glasses, you don’t just put them on and everything is wonderful. It just simply doesn’t work that way. You will need proper care and attention to get the best out of your hearing aids for as long as you wear them. That is usually about five to seven years. If you feel confident that your online hearing aid retailer can give you that care and service, then you’ve got a winner.
It has been my experience that to get along well with hearing aids, people generally need the ongoing involvement of a good hearing healthcare professional. HearSource.com provides that. We have said it here before, our worry about buying hearing aids online was that people may buy the hearing devices and then find it difficult to get professional support and aftercare. Many online sales companies are not really set up for remote aftercare and support. There are a few really important things you need to consider so you can make an educated choice before buying.
HearSource.com provides you with the guidance that you will need in selecting the right hearing aid for your lifestyle, hearing loss and budget. After your hearing aid purchase, HearSource will remotely program your hearing aids for you using your internet connected P.C. or laptop. HearSource has remote programmable, personal programmable (you can adjust your own hearing aids) and iPhone direct hearing aids.
What You Need To Think About When Buying A Hearing Aid Online
- Hearing aids aren’t glasses, they don’t just work, they WILL need sound adjustments (We do it remotely)
- You will need ongoing aftercare and support (We provide excellent aftercare and support)
- Will someone make a recommendation on the best hearing aids for you? (We will)
- Will someone fit them for you? (HearSource.com does it remotely!)
- Does your online retailer have a repair lab (HearSource.com does)
Online Hearing Aid Purchasing Advice
What I am telling you is that you need to carefully consider everything before you make a hearing aid purchasing decision. Once you have done that, our job is done. I really would urge you to discuss it with a HearSource hearing professional before you do it at (765)522-1774 (9 a.m. to 5 p.m. Monday thru Friday, Eastern Time, USA).
You need to know that someone will actually take care of you during AND after you purchase hearing aids, you will need it.