Widex MOMENT 440 RIC
312D Hearing Aids

(11 customer reviews)

Our Price: $1,866.00

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WIDEX MOMENT 440 RIC 312D Hearing Aid. Widex’s newest Flagship hearing aid includes PureSound, Machine Learning, SoundSense Learn and ZeroDelay Technologies, in a convenient 312 zinc-air battery size design.

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Widex MOMENT 440 RIC 312D Hearing Aid

WIDEX Moment 440 Receiver-In-Canal (RIC) 312D hearing aid, available from HearSource for thousands less than other dealers. Free LIFETIME remote support & sound adjustments included. 3-year manufacturer warranty. 3-year loss and damage coverage. FREE Shipping.

  • Hear the moment with pure, natural sound
  • Live in the moment with lithium-ion rechargeability and Bluetooth connectivity
  • Be in the moment with AI-powered personalization and data-driven evolution
  • TeleHealth Hearing Services available via HearSource & Widex Remote Care App.

The Widex Moment 440 312D Hearing Aid is the newest FLAGSHIP hearing aid and is based on the new MOMENT platform, with PureSound and ZeroDelay technology. The Widex MOMENT 440 312D uses TrueAcoustics technology. TrueAcoustics overcomes the challenges of fitting open/vented receivers for mild to moderate hearing loss sufferers.

The Widex MOMENT 440 312D is the newest non-rechargeable (uses a traditional 312 zinc-air hearing aid battery) offering. The Widex MOMENT 440 312D hearing aids offers a full range of hearing solutions utilizing the most advanced digital hearing technologies. The Widex MOMENT 440 RIC 312D features Artificial Intelligence and Machine Learning technology. This hearing aid is considered “Made for iPhone” and “Made for Android

The Widex MOMENT 440 312D continues the era of intelligent hearing. Machine Learning provides for the future update of algorithm improvements to be available for download into your existing hearing aids. With Machine Learning, the performance of the Widex Moment 440 312D will evolve and improve over time. Moment not only learns from you, but everyone around the world who uses them.


Widex Moment Hearing Aids


Meet the first hearing aid that doesn’t sound like a hearing aid.

Widex knows that the best hearing experience starts with the perfect delivery of sound to the ear. Therefore, if Widex is to set a new standard for hearing aid sound quality, they must change the paradigm for ideal sound. Changing the paradigm of sound with a revolutionary NEW platform – MOMENT.

The Widex MOMENT 440 312D hearing aid delivers the most pure, natural sound ever. Typically, sound processed in a hearing aid hits the eardrum a millisecond later than direct sound, causing artifacts. But now you can hear like never before. From the very first Moment.

With the new Widex MOMENT 440 312D hearing aids, they have created a revolutionary way to process sound – an industry-defining, ultra-fast signal pathway that eradicates the inherent artifacts in classic hearing solutions. This new hearing experience is called “PureSound powered by ZeroDelay technology.


Advanced water-resistant nano coating reduces the risk of moisture damage in all of their Receiver-In-Canal (RIC) Hearing Aids. New mic inlet design and connector o-ring are also crafted to improve moisture resistance.

Widex hearing aid moisture resistant


Thanks to the ultra fast ZeroDelay pathway in the Widex MOMENT 440 312D platform, PureSound makes a real, audible difference to users. Research shows that a large majority of both new and experienced users prefer PureSound across different sound and listening environments.

Widex Moment 440 RIC 312D Hearing Aid Features:

  • HearSource Remote Support and Remote Adjustments Compatible (Virtual Care)
  • Made for iPhone
  • Android smartphone compatible (For specific models)
  • Wind Noise Suppression
  • High-Frequency Boost: Provides better understanding while ensuring comfort
  • Sound Class Technology: Automatically adjusts to 11 different sound environments
  • SoundSense Learn: Machine learning provides an ever-improving hearing experience
  • SoundSense Adapt: Remembers wearers preferred settings across multiple sound classes
  • 15 Channel Processing
  • Direct Audio Streaming
  • Stream in Stereo from iPhone
  • Up to 5 preset sound programs
  • High Definition Locator
  • Automatic Adaptive Directionality
  • Speech Enhancer
  • TruSound Softener
  • Reverse focus program
  • Multi-directional Feedback Cancelling
  • Zen & Zen+
  • Variable Speed Compression
  • True-Input Technology
  • Soft Noise Level Reduction
  • Audibility Extender
  • Hammer Detector
  • SmartSpeak & SmartTone
  • 2.4 GHz Bluetooth connectivity
  • Smartphone App allows for direct streaming of audio
  • Compatible with DEX accessories
  • Uses S, M, or P receiver
  • Uses standard zinc-air size 312 hearing aid battery.
  • Protection class IP68
  • Fits Mild to Severe hearing losses

Moment Model Comparison Chart





Processing and Fine Tuning Channels151210
PureSound &
ZeroDelayUltra-fast signal processing eliminates ‘echo’ feeling, and produces the most true, warmest sound on the market today.
Smartwind ManagerY
High-frequency BoostY
Digital PinnaYY
Speech/Music Streaming Template
Wireless CROS
Connects to DEX-assistive listening devicesAlso includes DEX assistive listening devices: CALL-DEX, TV-DEX, COM-DEX, UNI-DEX, RC-DEX, FM+DEX, PHONE-DEX, and COM-DEX Remote Mic.
Widex Moment App /
Widex ToneLink AppWidex ToneLink App uses your smartphone (iOS/Android) as a remote control, and the Moment App accesses SoundSense Learn and other fine-tuning adjustments.
COM-DEX App (iOS / Android)YYY
Hammer DetectorYYY
HD Locator
TruSound SoftenerYYY
SoundSense AdaptYYY
Preference ControlYYY
Program Push ButtonProgrammed for: Comfort control, program shift or a combination of the two.
Soft-level Noise ReductionYYY
Noise ReductionYYY
IE Intra-Ear: hearing aids communicate left-right to double computing power.
Audibility ExtenderYYY

SoundSense Learn

Widex Moment App

SoundSense Learn uses real-time machine learning to intuitively guide users toward a more personalized sound. With just a few taps in a smartphone app, you can decide how you want to hear. Tests show that the new MOMENT app interface gives an improved user experience.

Remote Care

Widex Remote Care

TeleHealth Hearing Services provided via HearSource & REMOTE CARE. Remote Care allows HearSource to remotely test hearing (In-Situ), fit, program, fine-tune, and diagnose our clients’ hearing aids remotely without compromise. Because all the data shared via Real-Life Insights is also available within REMOTE CARE, we can provide remote sound adjustments based on your actual hearing challenges, wherever you are in the world.

Widex Moment 440 312D Hearing Aids
Evolve Over Time To Keep Getting Smarter

All hearing aids automatically make assumptions about how to make you hear better. Most of the time they get it right, but occasionally in specific sound environments, they don’t. Typically, when in those sound environments where the hearing aids aren’t sounding the way you want, the user would normally make a small manual adjustment to the sound settings.

Widex has developed a new technology called SoundSense Learn. SoundSense Learn provides that as you use your Widex MOMENT 440 312D hearing aids, their functionality evolves. As you and all the others around the world personalize listening experiences and preferences, Moment learns from different sound situations and your inputs.

Widex uses this aggregated anonymous data from the changes you and everybody else made to create a better listening experience for all. That means that the hearing aids you buy today will be better tomorrow.

SoundSense Learn was developed to help hearing aid wearers hear how they want to hear. SoundSense allows the wearer more control of how they hear at that specific moment, using a simple smartphone interface. SoundSense Learn helps the wearer control how they hear by simply presenting comparative sound options via a smartphone app.

This easy-to-use smartphone app guides the wearer to better hearing by using A/B comparisons. The wearer listens to the A/B comparisons of the environment that they are in, through their hearing aids. The wearer simply selects either A or B, whichever sounds better. It is as easy as that. The automatic machine learning algorithm takes care of the rest.

Moment App main
Moment App Dir
Moment App EQ
Moment App SoundSense
Moment App Programs
Moment App Menu




Connect your hearing aids to your smartphone and stream sound or control hearing aid functions. The MOMENT hearing aid app works with Android and Apple devices. Check the compatibility list for supported models.

What you can do with the MOMENT App:

  • Create your own personalized hearing programs or let the hearing aids automatically adapt themselves
  • Add locations to sound programs for automatic selection based on where you go
  • Adjust volume, mute, control streaming
  • Adjust the directional focus to hear what you want and reduce background noise
  • Access SoundSense Learn to let MOMENT personalize your hearing in real time
  • Adjust the bass, mid or treble levels using the equalizer
  • Access the “Find my hearing aid” feature to help locate your missing or misplaced hearing aids.


Widex strives to deliver a truly natural better-hearing experience to every client, regardless of hearing loss, hearing aid selection, or personal listening preference. In order to deliver sound as individual as this, Widex created the worlds only hearing aid that can learn how an individual user wants to hear in the moment.

The Widex AI engine analyzes the wearer’s preferences derived via the SoundSense Learn app and quickly presents the tailor-made sound that the wearer is looking for. To date, SoundSense Learn has created almost a million personal sound solutions for users around the world – each one making the AI engine more perceptive than ever before, leading to better “Real World” hearing solutions for every Widex Moment 440 hearing aid user.

Hearing Aids With and Without SoundSense Learn Comparison

In a comparative study of hearing aid users, 89% of test participants reported significantly better sound quality and hearing using the settings achieved utilizing the SoundSense Learn protocol. The test participants were also consistently happier with the sound comfort that SoundSense Learn provided.

Sound Class Technology

Widex Moment 440 312D uses the latest MOMENT Platform microprocessor and processes sound across 15 separate channels. 15 channels are typical of Widex’s top of the line aids. Unique to Widex is Sound Class Technology, the hearing aid constantly monitors and automatically identifies what kind of sound environment you are in. It then automatically adjusts its sound settings to maximize your ability to understand speech.

The Widex Moment 440 hearing aid offers 11 distinct sound settings. The Widex Moment 440 312D also has a “High-Frequency Boost” feature that provides additional clarity when needed.

Widex hearing aid Sound Class Chart

InterEar (IE) Technology

Allowing both hearing aids to act as one system is referred to as InterEar (IE) technology. IE technology provides for instantaneous exchange of data between Widex Moment 440 312D hearing aids. Both hearing aids act in concert with each other for noise reduction, compression, and directionality functions. IE technology allows Moment to enhance hearing effectiveness and deliver a natural hearing experience to the wearer. The preservation of minute differences in sound presented to our brain helps provide a superior spatial awareness.

Zen Tinnitus Management

Widex hearing aids have a tinnitus desensitization feature called Zen. Zen is proprietary to only Widex. Zen helps reduce or desensitize the wearer to the effects of tinnitus. The hearing aids present predictable non-repetitive sounds to the wearer. Zen should be used in conjunction with professional tinnitus management counseling.

Widex Hearing aid with Zen tinnitus App
Widex wind attenuation

Wind Noise Suppression

Wind Noise Suppression is the industry’s leading wind noise reduction technology. The Widex Moment 440 attenuates more wind noise than any other hearing aid.

2.4 Ghz Connectivity

This 2.4 GHz hearing aid is ready for direct streaming from iOS and DEX via the MOMENT app. It’s also prepared for future connections with Android.

Widex Dex Accessories
“DEX” Accessories

Widex Moment 440 312D Connectivity

Widex calls their remote controls and assistive listening accessories “DEX”.  Dex accessories are varied and include;

  • Phones
  • TV streamers
  • Remote Controls
  • Mobile phone connectors
  • Remote microphones
  • and more…


Com-Dex connects Bluetooth devices such as smartphones or music player to your Widex Moment 440 312D hearing aids. Basically Com-Dex receives the Bluetooth signal a paired device and then converts the Bluetooth signal to a magnetic signal. The magnetic is received by Widex Moment 440 312D hearing aids for you to hear. Com-Dex is a pendant style device that you wear around your neck. A downloadable app is available for your iPhone or Android smartphone. The app will allow you to remotely control your Widex Moment 440 312D hearing aids.

There is also a COM-DEX Remote Mic. A Com-Dex Remote Mic is a microphone with an integrated radio that transmits sound to a COM-DEX that is further connected to a user’s hearing aid. The purpose of the Com-Dex Remote Mic is to improve the hearing aid user’s ability to hear speech in difficult listening situations. For more information or to buy Buy Com-Dex, CLICK HERE.

Widex COM-DEX Wireless Hearing Aid Accessory


Widex TV Play Wireless Hearing Aid Streaming


Widex MOMENT 440 Receiver-In-Canal (RIC) 312D (2.4 GHz) hearing aids work in perfect unison with TV-Play, the most versatile, stable, and straightforward sound streaming solution yet.

  • Maximum streaming stability lets users move freely around the room without missing a second of the outstanding stereo TV sound the TV-Play delivers.
  • An elegant and versatile TV sound-streaming solution that integrates nicely with modern decor and can be placed in front of or attached to the back of a TV.

Easy to install and seamless to pair, users can easily control the TV-Play with the button on their hearing aid, the RC-Dex, or customize their listening experience with the MOMENT Smartphone App.

RC-Dex Hearing Aid Remote Control

RC-DEX is a basic wireless remote control for Widex hearing aids. RC-Dex offers simple and discreet adjustability of volume and between programs.

  • Stylish and easy to use
  • Discreet – You don’t need to touch your hearing aids for adjustments
  • Verbal cue confirmation
  • Fits on your keychain
  • A lock switch prevents accidental activation

Widex RC-DEX Hearing Aid Remote


RC-DEX is brilliantly designed with only three simple keys and small enough to fit in your pocket or on a key-chain. As features are activated, the wearer hears verbal cues thru the hearing aids. An LED indicator light also lights up when activated.

For more information or to buy RC-DEX, CLICK HERE.

Phone-Dex 2

Widex Phone-DEX 2


The Phone-Dex 2 is an all-purpose cordless telephone for use with Widex hearing aids.

A phone for hearing aid wearers or the whole family
Phone-Dex 2 has a large color display and is incredibly easy to use. This phone is used, operated and held just like any normal telephone. Friends and family can use the phone as normal. Phone-Dex 2 also includes an integrated answering machine.

Home phone calls stream directly to your hearing aids

Phone-Dex 2’s memory can store up to 150 contacts. The base station also acts as a charger. Users enjoy 14 hours of talk and 320 hours of standby time. The handset reliably works up to 160 ft from the base station.

For more information or to Buy Phone-Dex 2, CLICK HERE.

Phone-Dex Features

  • Direct communication to both hearing aids
  • Emergency button
  • A mailbox with 25-minute recording capacity
  • 150 contacts directory
  • Call signal LED light
  • Alarm
  • Large color screen
  • 14 hr talk & 320 hr standby time
  • 160 feet range from base

PHONE-DEX 2 is compatible with MOMENT Hearing Aids.

Five Different Comfortable “Instant Tips For All Types Of Hearing Loss

Widex Moment Hearing Aid tips
<— Less Occluding to More Occluding —>

Widex MOMENT 440 312D Hearing Aid Product Summary

The Widex Moment 440 312D performance level is the best of the best. Widex Moment 440 RIC 312D has the latest MOMENT chip at it’s heart. This new chip brings TruAcoustics program, as well as the PureSound and ZeroDelay technology. It also comes with SoundSense Adapt which learns user preferences over time.

  • HearSource Remote Programmable & Adjustments, Anywhere In The World (Virtual Care)
  • 11 sound classes – Provides for accurate sound processing and a more precise hearing experience
  • 15 channels for processing and fine tuning – Provides more options for personalized sound processing catering to wearer preferences and individual hearing needs.
  • Uses traditional size 312 zinc-air hearing aid battery
  • WidexLink wireless connectivity – Fast, echo-free transmission of sound between hearing devices for binaural coordination and to DEX accessories for streaming a variety of signals.
  • SoundSense Learn – Machine learning algorithm to effortlessly guide the wearer’s to a better, more personalized hearing experience.
  • SoundSense Adapt – Adaptive learning to gradually remember the wearers preferred settings across multiple parameters for each sound class environment, resulting in better sound.
  • Fluid Sound Controller – Adjustment of more parameters in every sound class and in real time for a more natural sound.
  • Programs – Wide range of listening programs for specific and challenging situations.
  • Smartwind Manager – Keeps speech and other important sounds audible while significantly reducing wind annoyance.
  • High Frequency boost – Clear and crisp sound in high frequencies. Important for severe high frequency hearing losses.
  • Speech Enhancer (RT/IE) – Reduces noise and enhances speech in real time in response to individual sound situations and hearing loss.
  • Digital Pinna – Helps locate and focus naturally on the voice in front or behind by mimicking the pinna effect.
  • Fluid Sound Analyzer (11 Sound Classes) – Intuitive analysis of the sound environment in order to prioritize and select the most important sound sources.
  • HD Locator – Better speech intelligibility in noise with channel-specific directionality for speech emphasis.
  • TruSound Softener – Preserves comfort for sudden sounds at any input level by taking the edge off impact/impulse sounds.
  • Soft-Level Noise Reduction –  Unwanted soft background noises are reduced for greater listening comfort.
  • Noise Reduction –  Listening comfort in noise while maintaining speech.
  • ZEN IE – A tinnitus management tool for reducing the effects of tinnitus, using soothing tones and/or noise; additional programs are available with ZEN+ app.
  • Audibility Extender – Improves perception and production of important high-frequency speech sounds, ideal for more significant high frequency hearing losses.
  • Variable Speed Compression – Automatic gearing for smooth sound and stable audibility in each individual sound class.
  • MOMENT App – Easy connection and control from most smartphones. This is the preferred, full-featured app.
  • TONELINK App – Easy connection and control from most smartphones. This is the lighter remote control app.

NanoCare Wax Guards

NanoCare Hearing Aid Wax Guards provide resistance to cerumen (earwax) and moisture issues while actively preventing other materials from entering the receiver (speaker) and safeguarding the sound path.

NanoCare Hearing Aid Wax Guards provide enhanced performance, fewer repair issues, longer hearing aid life and increased user satisfaction.


Buy Widex Wax Guards

For more information on Widex MOMENT 440 RIC 312D hearing aids, please call 1-800-416-2434Monday thru Friday, 9:00 a.m. to 9:00 p.m. Eastern Time (6:00 a.m. to 6:00 p.m. Pacific Time) USA.


Additional information

Weight 1 lbs
Dimensions 5 × 4 × 3 in


Technology Level


Widex Hearing Aid Model


Hearing Aid Repair Warranty

3 Year Repair Warranty

Battery Sizes


Smartphone Compatibility

MFI – Made for iPhone, Android Direct

Audio Streaming

Audio Stream Direct – Apple iOS, Audio Stream with Accessory – Android

Special Features

Wireless / Bluetooth, Professional Remote Programming

11 reviews for Widex MOMENT 440 RIC
312D Hearing Aids

  1. Marilyn K. From Indianapolis, IN.

    Very good hearing aids. I wish I had made the decision to get them a long time ago. The local high pricing has always been the issue. I obviously want top-of-the-line technology for a bottom-of-the-line price. HearSource offers these at an affordable price for me. They have been very accommodating and easy to deal with.

  2. Charlene F. From Chula Vista, CA.

    Hearing aids are performing very nicely. HearSource has done a great job for us. Pricing is very affordable. All-in-all, very satisfied.

  3. Gary W. From Newberg, OR.

    I am very happy with these Widex Moment 440 hearing aids. They have performed well in every situation. They are comfortable and stay in my ear canal securely. The price from HearSource made them affordable for me. I would not of/could not have afforded them otherwise.

  4. Roger T. From Covington, KY.

    I chose these hearing aids because my local hearing aid dealer recommended them. But his prices were too high. I could not afford them. I found the exact same hearing aids on the HearSource.com website priced $2,700 lower.

    I am so happy with my decision to wear hearing aids. They have improved my quality of life, made me feel more confident in my job and personal life.

    Thank you HearSource for making this technology affordable to me.

  5. Robert H. From Fairbanks, AK.

    I have a high-frequency hearing loss with normal hearing in the low frequencies. I have always been able to hear a slight “hearing aid noise” with my previous hearing aids. Not so with these new Widex Moment 440 hearing aids. Perfectly quiet and no noise. I went with the 312D model due to not wanting to be tied down to a charger. Changing the batteries at my pleasure makes more sense for my lifestyle. I hear very well with them and don’t know how any other hearing aid could be better. HearSouce saved me a lot of money and have been great to deal with.

  6. Jerry L. From Orange Beach, AL.

    The sound is amazing. I think I hear better than I ever have. There has been NO feedback. These sound very natural to me. The only reason I didn’t give them a 5-star review is that I have had to re-pair them to my smartphone a couple of times. But, honestly, I got these aids to help me hear better, and believe me, they do.

  7. Paula L. From Tampa, FL.

    Widex hearing aids are known to deliver the cleanest, highest quality sound of any hearing aid brand on the market. Background noise is NOT an issues with these. Widex hearing aids can tell the difference between speech, music, background noise, wind, etc. They do a great job. I hear well.

  8. Michael D. From Bellevue, WA.

    I had postponed ordering new aids until these Widex Moment hearing aids were available. I’ve always heard about how good Widex hearing aids sounded. I’m so glad that I did. The sound is perfectly natural to me. Thank you hearsource for the very affordable pricing and great customer support. Big fan !!!

  9. Wilber W. From Fresno, CA.

    Just received these via UPS today. AMAZING !!! I know I got a ways to go to figure everything out concerning the app. Initially tho, much better hearing than my last Oticon hearing aids. My initial opinion is that they sound much more natural. I’ll update this review down the road. I was just so impressed I had to let everyone know.

  10. Richard S. From Salem, IL.

    I had my hearing tested while passing thru Effingham, IL. I was told I needed hearing aids (which I already knew) and the lady at the hearing aid office told me the price was $6,700. I’m an over the road truck driver. I have a high-frequency hearing loss. I also have tinnitus. So I left to think about it and do some research. During my research I found HearSource.com. I called them and spoke with “Chuck”. I submitted a copy of my hearing test so he could review it and make a recommendation. He was very knowledgeable and answered all my questions. I ordered these Widex Moment hearing aids on 3/17/2020 and they arrived at my residence on the morning of 3/20/2020. I thought that was pretty impressive as the place in Effingham had said it would take two weeks for me to get them. It is unreal how good these hearing aids really are. I can hear my wife, the TV volume is at 12 instead of 22 without the aids. Everything sounds so natural and clear. I have an appointment later today on the phone with the HearSource technician for what they termed a “tech call”. I’m sure it is to see if everything is working okay and if I needed it, any sound adjustments, which at this point I don’t think I do. They sound pretty good to me the way they are currently adjusted.

    I downloaded the Widex Moment app onto my cell phone. I can do sound adjustments using my smartphone, turn them up or down, etc. Still learning and getting familiar with the app. Pretty awesome.

    I just want to give a shout out to Chuck and HearSource for these hearing aids, their professionalism, and competence. I saved $2704 purchasing thru them. Their service is outstanding. I certainly do recommend HearSource, Chuck, Widex Moment hearing aids, etc. to anyone considering or needing hearing aids.

  11. Olivia M. From Stone Mountain, GA

    Love – Love – Love. PERFECT SOUND. I ordered these Widex MOMENT hearing aids on Tuesday of this week. I submitted a copy of my hearing test with the order. I received them at my house today (Thursday). They had already been preprogrammed for my hearing loss. The are very good sounding to me. I’ll wear them them for a few days before contacting HearSource for any necessary remote fine tuning. I believe they are everything that I had hoped they would be. I have already paired them to my iPhone and received/heard calls through the aids. Very clear stereo phone sound. The Widex Moment app is intuitive and easy to use.

    The pricing from HearSource is $3,000 less than what I was quoted from my local audiologist. I could not have afforded them without HearSource.

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Warranty and returns banner

Terms and Conditions of Purchase, Warranty, 45-Day Return/Refund Policy on all Products Sold By HearSource

Warranty and Return logo

By purchasing products or services from HearSource, you do hereby agree to the following new product warranty, hearing aid repair warranty, return policy, and all other terms and conditions. 

New Product Warranty

All new merchandise or products purchased from HearSource are warranted against material or manufacturing defect by the original manufacturer for a minimum period of one year (certain hearing aid models may have warranties from the manufacturer for two or three years) from the date of shipping from our facility to your address. At our sole discretion we may repair, exchange, replace or upgrade any defective product that you have purchased from us. Additional/extended warranties are available for purchase at additional cost. Please contact HearSource for additional information concerning extended warranties. This warranty is non-transferable and applies only to the original purchaser. To obtain warranty service on any HearSource product, please include a check for processing, shipping & handling of $19.95.

Hearing Aid Repair Warranty

All hearing aids repaired by HearSource are warranted for six months from the date of shipment to you unless you have specifically requested and paid the additional $50 fee for a one year warranty. To obtain warranty service on any HearSource repair, please enclose a check for processing, shipping & handling for $19.95

Return Policy, 45-Day Money Back Policy

HearSource offers only the best brand names and the highest quality goods. We provide a 45-day return for refund policy.  If for any reason, you are not satisfied with your purchase, simply contact HearSource at 1-800-416-2434 and request a RMA authorization (Return Merchandise Authorization) number.

Return the item(s) in the original, undamaged condition (including all original materials, packaging and accessories) within 45-days of our shipping date to you of any product for refund. Returned merchandise must be received by us at our HearSource location within 45-days of our shipping date to you. If you have any questions or concerns regarding your order or our return policy, please contact us directly at 1-800-416-2434.

Call 1-800-416-2434, Monday through Friday, 9:00 a.m. to 4:30 p.m., Eastern Time Zone, USA, to obtain your required RMA authorization number. Your shipping and handling charges for products you ship or return to us are non-refundable. You may want to insure your return; as we cannot be held responsible for products damaged, lost or misdirected via shipping.


456-Day Return Policy

After we receive the product for return, your refund will be made to you in the manor in which you paid. For example; if you paid using a credit card, your refund will be applied to that specific credit card. If you paid by cash or check, your refund will be in the form of a check.

With your RMA clearly identified in the shipping address back to us, please ship return merchandise to:

108 E. Pat Rady Way, P.O. Box 364
Bainbridge, IN  46105

You may also return any item for exchange or replacement within 45-days of the shipment date due to material defect or damage during shipment. After 45-days, defective or damaged products will be repaired or replaced under the specific manufacturer’s warranty policy.

Who is Katapult?
Katapult offers a simple, straight-forward lease-to-own option, with no credit needed to help customers get durable goods from top retailers then pay over time.

What is lease-to-own?
Lease-to-own means that you make recurring payments for the use of the products you have selected. You have no long-term obligation to continue leasing and can return the product to Katapult at any time with no further obligation other than amounts past due.



Pricing may vary by state and does not include sales tax. Estimates above are based on a $45 initial payment and a 12-month term using a monthly payment schedule. Weekly, bi-weekly, and semi-monthly payment schedules are also available. Mid-term is equivalent to 6 months.

CA residents pay only the cash price if paid off within 3 months.

Pay off within 90 days for just 5% above the cash price plus the initial $45 payment. To exercise the 90-day early purchase option contact Katapult via 24/7 chat or visit the customer portal page by clicking here for the most up-to-date account information related to your lease-purchase agreement.

This is an advertisement for Katapult’s lease-purchase or lease-to-own service. The path to ownership will cost more than the merchant’s cash price. Certain items available at participating locations. Not available in MN, NJ, WI, WY.